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A little less inbox. A lot more possibility.

Customer support,handled.handled.✦handled.

Your AI support employee. Connected to Shopify. Right there in Instagram and WhatsApp. With your team ready for everything else.

Start free▶Watch it happen
Setup in minutes · No new app for your customers
InstagramSarah

Hey, where is order #4821?

Just now
StorelyUnderstanding the question
ORDER #4821Finding the answer…
A message comes in.
InstagramAI support

Already on its way. DHL should be with you tomorrow.

Connected to your store
one question. all handled.An example of your next ordinary Tuesday
Shopify
Same conversation. All the answers.
SOUND FAMILIAR?

Your team answers the same questions.
Every. Single. Day.

Without a little help
Where is my order?
Can I return this?
Do you have size M?
My package hasn’t arrived.
Can I speak to someone?
97sample questions answered

The routine questions? Handled.

4 conversations for your team
87 unread DMs14 WhatsApp messages3 people answeringSomeone is still waiting…
With Storely

All the context. None of the scramble.

Checks Shopify
Verifies the customer
Replies in the same chat
Handles the routine questions
Brings your team the tricky ones

The same questions. A completely different day.

LOOK — IT’S WORKING

One message.
Everything happens behind the scenes.

INTERACTIVE PRODUCT STORY
Instagram

Hey, where is order #4821?

S
Order tracking
Message received
ShopifyORDER #4821Shipped
DHLTRACKED & ON ITS WAYArrives tomorrow
yep, store data
Storely · AI support

Sarah messages your Instagram. Just like always.

Sample conversation · Nothing is sent
SAME DMs. NEW SUPERPOWER.

Your customers don’t change
a thing.

They keep messaging your Instagram. We work behind the scenes.

No download. No new login. Just a helpful answer.
hello.
ONE-TIME VERIFICATION CODE
······
A little check. A lot more trust.
9:41
M✦
Maison Noamaisonnoa
TODAY · 11:46 AM
Where is my order?
Message…
ShopifyORDER #4821Shipped
DHLTRACKED & ON ITS WAYArrives tomorrow
only after a match
A message comes in
NOT JUST A CHATBOT

It doesn’t guess.
It knows your store.

Orders, products and tracking give your AI something better than a hunch: the facts.

Maison Noa
OrdersOrder #4821 · ShippedProductsBlack Hoodie · Size MInventorySize M · 24 availableFulfillmentDHL · DispatchedTrackingArrives tomorrow
Now your AI knows your store.
Instagram

Do you have this in size M?

Instagram

Yes — black, size M is in stock.

Handled
Your store is ready to connect
Interactive connection preview
RETURN POLICY30days
1Order #4821 found
2Purchased 12 days ago
330-day return policy
your rules, every time
9:41
M✦
Maison NoaBusiness account
TODAY · 2:18 PM
Can I return this hoodie?
Message…
easy.
ANOTHER MESSAGE. ALREADY ON IT.

Returns don’t have to be
a whole thing.

Your policy. Their purchase. One clear answer, right in WhatsApp.

Refunds and exchanges still need your approval.
A return question comes in
WHEN AI SHOULD STOP

Some conversations
need a person.

The AI pauses. The full story comes with it. Your team replies from one Inbox, and the customer hears back in the same chat.

9:41
M✦
Maison Noamaisonnoa
TODAY · 5:37 PM
Please let me speak to someone.
Message…
SSarah CohenCustomer requested a human
StorelyTeam InboxDM
INSTAGRAM · SARAH COHEN

Ready for the team

AI paused
ORDER #4821Shipped · DHL

Order, messages and the reason for handoff. All here.

D✦
DanielTyping
A person picks it up from here.
Daniel takes over here
A DAY IN YOUR STORE

Life keeps moving.
So does support.

09:12AM
Where is my order?Do you have size M?Can I return this?
InstagramSafe Autopilot
Do you ship to Tel Aviv?
Checking the store policies…
3 routine conversations handled
YOUR TURN

Let it watch.
Before it talks.

In Shadow Mode, AI drafts the replies. You decide if they’re ready. Nothing reaches a customer until you turn it on.

0conversations analyzed
SHADOW MODE · SAMPLE RESULTS
Not sentSample data
S

Where is order #4821?

Your order is on its way with DHL and is expected tomorrow.

Draft only · Not sent

Your feedback shapes the next reply.

Potential automation0.0%
713 could be handled by AI0h hours you could get back
A CLEAR DEAL

Big relief.
Simple pricing.

Pay for conversations. Not confusing AI credits or surprise per-resolution fees.

3,000
Scale · $199/ monthA good fit for your volume
Starter
$49/ month

500 conversations / month

Choose StarterAll core features included
Growth
$99/ month

1,500 conversations / month

Choose GrowthAll core features included
ScaleROOM TO GROW
$199/ month

3,000 conversations / month

Choose ScaleA good fit for your volume
Pro
$399/ month

7,500 conversations / month

Choose ProAll core features included
Every plan has the whole support loop.
Shopify + Instagram + WhatsAppAI replies + human handoffKnowledge + team Inbox + analytics
Thanks. That’s exactly what I needed.♥
ALL HANDLED

Less “where’s my order?”
More room to grow.

Connect your business. Keep your customers where they are. Give your team its time back.

Meet your new support employeeStart free · Setup in minutes
Handled
Storely

The AI customer support employee for e-commerce brands.

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